Coaching Approach

Heidi is passionate about coaching leaders from across the globe to get clear, get focused, and take action to make an impact—and live their legacy. Clients who work with her are interested in being transformed, from the inside out—by aligning their purpose and passion to be their very best…with joy. With over 7 years coaching, along with 25 years of experience in for-profit, non-profit, and government, she has a special talent for inspiring others to fully tap into their faith, fire and focus to step into action, ignite their performance, and achieve amazing consistent results.

Legacy Leaders develop others to live their legacy today! Legacy Leaders for Life, LLC partners with executives, emerging and aspiring leaders to live their legacy, not just leave it. Legacy Leaders discover ‘who they are’ and ‘what they know,’ then turn it into ‘what they do.’

Career Highlights

Heidi has an impressive history in spread, impact and sustainment of high-performing teams in healthcare to improve patient safety. Heidi has spearheaded enterprise wide change initiatives that saved lives and influenced leaders and teams in transforming healthcare by integrating teamwork principles into every day practice.

Heidi was the lead architect of the award winning and a globally recognized healthcare innovation, TeamSTEPPS, now adopted by 35% of U.S. hospitals and translated into multiple languages for international use. Research studies have validated these team-based behaviors and team-building principles to improve communication and other teamwork skills are applicable across industries where people interdependently work together to accomplish common goals to achieve winning results with measurable success.

In addition, Heidi is a recognized speaker, trusted collaborator, and Professional Certified Coach (ICF). Co-authoring over 50 publications, Heidi is an assistant professor and serves on several advisory boards and expert panels. She has received several awards, including distinguished Office of the Secretary of Defense medals (2007, 2014, 2015), the National Patient Safety Foundation Chairman’s Medal (2009) for inspiring and leading change through improvement strategies while creating a culture of respect, openness, learning and team dynamics, the Training Officers’ Consortium Innovation Award (2013) and was a Service to America Medal finalist (2012).

Personal Highlights

Heidi and her husband reside in Mission Viejo, CA, recently relocating to be close to their grandchildren. Heidi served as a Peace Corps volunteer in the Eastern Caribbean and is an island girl at heart.
Educational Achievements
M.S. Health Related Professions (Leadership, Education, Administration & Development Program), University of Pittsburgh; B.S. Education, Edinboro University; Registered Dental Hygienist University of Pittsburgh


  • Board Certified Fellow in Healthcare Management (FACHE)
  • Certified Kirkpatrick® Principal Evaluator
  • Board Certified Coach (BCC)
  • Certified InsideOut Development™ Coach
  • Certified Professional in Patient Safety (CPPS)
  • Certified DiSC® Consultant
  • Certified Mentor Coach (CMC)
  • Advanced Physician Development Coach (Physician Coaching Institute)
  • Benchmarks/Assessments (Center for Creative Leadership)
  • Professional Certified Coach, International Coaching Federation
  • Legacy Leadership Facilitator